Voice of the Customer (Stakeholders)

Mapping of what´s correct
Mapping of what´s wrong
Excpetations mapping

Establish Supply Chain Supply Strategy team

Business Plans and Strategies

Current Long-Med-Short targets
Current Strategies

Organization

Structure (People, reporting lines, JD)
Competences assessment

Performance:

Current KPIs and measurers
Performance analysis

Technology Infraestructure:

ERP system evaluation
Materials Infraestructure
Manufacturing Capabilities
Delivery Capabilities

Dignostic the "to be" processes:

Plan (Source, Make, Delivery, Return)
Source
Make
Delivery
Return

Management:

Management rules
Financials

Market:

Benchmarking
Market forces analysis
Best practices in Vertical Market

Analisys:

KPI performance
Financial performance
Gap analysis:

• Plan
• Source
• Make
• Delivery
• Return

• IT systems
• Manufacturing
• Materials Mgmt
• Logistics

SWOT analysis
Porter 5F
PEST

Targets:

Supply Chain KPIs:

• Plan
• Source
• Make
• Delivery
• Financial

Strategy Generation

Short, Med & Long term

Risk & Vulnerability analysis

Validate "Supply Strategy" with Stakeholders

Organization:

Size of SC organization
Competences of People
Reporting Line (Direct vrs dotted)

Technology & Infraestructure:

ERP systems
Materials Infraestructure
Manufacturing
Delivery and Transportation

Core Processes:

Plan (Source, Make, Delivery)
Source
Make
Delivery
Return

Benefit and Cost Saving Plan:

Organization
Technology & Infraestructure
Core Processes

Investments:

Infraestructure
Organization
Core Processes

Total Financial Impact

Summarize "Supply Chain Plan"

Execute Organization Changes

Establish Strategic Core team

Estrablish Supply Chain Implementation teams

Plan
Plan
Make
Delivery

Project Plans for:

Short term
Medium Term
Long Term

Implementation Budget

Short term
Medium term
Long term

Communicate

New Targets
Strategies
"To Be Process"

• Tactics
• Plans

Supply assessment

Executive Reviews with Suppliers

Operational Excellent implementation

Benchmark best practices